The “I know everything” bank clients

Banks have very need customers sometimes

Bank branch is a place where people with different educational background come to perform their every day needs. Also, people (bank clients) have various degree of financial literacy. While some can easily understand bank terminology, others are facing a challenge when it comes to the specific terminology. Keep in mind

Review of the “Do I really need that document” bank clients

Employees are trying to explain to the bank clients that all documents are required

  In a previous post a review was made for the “I know everything clients”, this post will review the “Do I really need that document” category of bank clients. While the previous category of clients could be considered arrogant and ignorant, this category can be considered to be a